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What we have done:


* Certified Covid 19 induction training delivered to all team members


*Social Distancing Policy in place


*Cleaning carried out with Hospital Grade Products


*PPE in use by designated team members


*23 Hand Sanitiser stations available throughout the hotel


*Updated cleaning and sanitisation programme in place in front & back of house areas


*No contact room service delivery


*Rooms serviced only on departure to minimise contact during your stay


* Plexiglass screens have been installed on reception desk & Chasers Bar Bistro Cash Desk


* We have limited the capacity in Chasers Bar Bistro by removing tables and chairs


* Segregation process for used and freshly sanitised items


* Appointment of Covid 19  Officers responsible for all Covid related matters


* Introduced a dedicated isolation room should this be ever required




What we ask you to do:


* Wash Your hands regularly


*Please maintain physical distancing 


*Please try and remain seated for the duration of your meal


*Please do not share tables with other guests or those that are not in your group or party


*Please pre-book your time for dining at reception.


*Maintain cough / sneeze etiquette


*Do not smoke or vape near others


*Stay at home if you display symptoms

















What we will continue to do:


*Clean and Sanitise public areas and high traffic areas, throughout the day


*Advanced cleaning programmes and additional cleaning is in place in our Back of House Areas


*A rigorous hand hygiene programme  is in place and is being followed by all staff members


*Implement use of an overflow area to avoid overcrowding


*Hand Sanitisation points have been installed at entry to and throughout the hotel lobby & reception area


*Disposable paper towels are in use in public toilets


*Housekeeping staff are wearing PPE


*All Bed Linen has been washed at 65 degrees






Please remember for the safety of our staff and other hotel guests, we would ask you not to travel if you have been in close contact with a confirmed case of coronavirus in the last 14 days and /or if you have a temperature of 38 Degrees C or higher.


If you have been overseas in the last 14 days, you must self isolate for the next 14 days



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